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- Money Back Guarantee
- No Preheating Required
- Preset Volume Output
- Double Overheating Safety
- Excess Pressure Safety
- Minimum Space
- Easy Maintenance
With more than 38 years of experience in the industry, we never stop producing top quality products to our customers. However, sometimes our products might not meet your expectations.
If you are not satisfied with your purchase of the coffee machine, you may return it to us and request a full refund with no questions asked within 30 days from your purchase date.
Kindly follow the procedures below if you would like to request for a refund:
- Contact our customer support via Whatsapp (+60126622907) or Facebook (Mister Coffee Malaysia) or email to email@example.com to request a refund.
- After the customer support representative responded to your request, kindly pack the machine into the original box that you have received and seal it properly.
- Mister Coffee will arrange a third party logistic service provider to pick up the machine from you (from your original shipping address)
- Once we have received the machine and inspected the condition of the machine, we will process your refund within three working days.
By purchasing this machine, the customer shall understand:
- The machine is compatible with Mister Coffee Podbrew series or other 60mm – 62mm soft pods.
- The machine only brews black coffee at a pre-set volume of approximately 90 – 100ml.
- There is an instruction video on Youtube and an instruction manual in the box.
- We will ship your machine with Skynet by default.
We will not be able to process your refund under the following conditions:
- Damages or product failure due to improper handling or operation by the customer
- Request after 30 days from your purchase date
1 year from your purchase date