FAQs

MISTER® Coffee is one of the most advanced and innovative players in the coffee industry.  Our story began in 1982 when we began sourcing for the best coffee beans the world has to offer. As coffee lovers ourselves, we ensured every step taken in roasting our coffee beans were carried out with utmost sincerity, integrity and the highest quality standards.

We are well-known as a “coffee solution” to other businesses with many considering us to be “The Brand Behind many Brands”.

Today, we have become one of the largest family-owned coffee companies in Malaysia, having more than 25 million cups of coffee passing through our hands every year.

Being “The Complete Coffee Company”, we offer a wide range of coffee products, including coffee beans, coffee powder, traditional kopi-o, dripbrew, pyramidbrew, easybrew, coffee pods and instant beverages, delivering the consumer experience From Beans to Cups.

We also offer coffee machines and accessories to support the best brewing experience for our consumers

If you love our coffee, you can purchase our products online or retail stores.

Anyone can buy our products, regardless if you are:

  • An avid coffee drinker
  • A coffee hobbyist
  • A coffee beginner
  • A corporate or office
  • A HoReCa (Hotel, Restaurant, Cafe)
  • A kopitiam

We offer a wide range of products cater to your needs.

We have a roasting schedule almost everyday on different batches of coffee beans/blend. Some coffees are scheduled to roast once a month while some coffees are scheduled to roast several times a week. Our coffee beans are packed with M.A.P (modified atmosphere packaging). The oxygen residue inside the packet is less than 1% after 3 days from packing. You can be assured that the coffee beans remain fresh and stable when you get the coffee.

The expiry date of the coffee beans will be written at the back of the packaging. The roasting date is 2 years prior to the expiry date.

Yes! If you are a coffee business owner (i.e. kopitiam, restaurant or cafe) or buying for the office use, we offer competitive and attractive pricing for your business needs. Talk to us at sales@mistercoffee.com.my or leave your information here. Our sales team will get in touch with you as soon as possible.

Yes, we do offer OEM product to those business owners who are interested to create their own coffee brand. Contact us here to learn more!

If you are interested to buy our products for business use, you may visit our showroom for product introduction and testing.

Alternatively, you may visit our retail stores or any events that we are participating in.

However, we do not deliver free samples for any online purchases.

Yes, we do provide after-sales service. We keep stock of spare parts for the machines we imported for maintenance.

Kindly contact our salesperson or email us at sales@mistercoffee.com.my for further information

Kindly contact our salesperson or email us at service@mistercoffee.com.my for further information

The payment can be made through bank transfer or credit/debit card via Paypal.

For bank transfer, kindly transfer to:
Bank: Malayan Banking Berhad (MayBank)
Account number: 001048135199
Account name: MISTER COFFEE S/B

Kindly send the bank slip to us at online@mistercoffee.com.my along with your order ID. Alternatively, you may submit the bank slip here.

We do share new information and knowledge about coffee products from time to time on our blog. Check here!

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You may send us an email at sales@mistercoffee.com.my or contact us via a contact form.

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