TERMS OF USE

Welcome to MISTER® Coffee. We provide services to you subject to the following terms and conditions. If you visit www.mistercoffee.com.my, shop for or purchase goods or services at MISTER® Coffee, you accept these conditions.

 

Order cancellation and refund policy

MISTER® Coffee will refund and allow cancellation of orders according to the conditions listed under Shipping and Returns. A link to the “Shipping and Returns” page is available at the bottom of every page of Buy Now.

Price Match Guarantee

Price Match Guarantee applies for ALL MISTER® Coffee products. In the event that you find a lower total price on another Peninsular-Malaysia-based website within 48 hours of purchase, MISTER® Coffee will refund or credit you the difference. You must contact us at sales@mistercoffee.com.my within 48 hours of your purchase order. The lower total price must be available at the time you contact us, determined by our customer service representative. The total price will be calculated by MISTER® Coffee including the cost of shipping to your address. The Price Match Guarantee is available for exact matches of products.
All requests, including receipts, are subject to verification by MISTER® Coffee. MISTER® Coffee will not accept screenshots or other purported evidence of a lower price that cannot be independently confirmed by MISTER® Coffee personnel.

Privacy

Please review our Privacy Policy, which also governs your visit to MISTER® Coffee website, to understand our privacy practices. The link to the privacy policy page is available at the bottom of every page on our webpages.

Electronic communications

When you visit www.mistercoffee.com.my or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by calling directly to you. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio and video clips, digital downloads, data compilations, and software, is the property of MISTER® Coffee, or its content suppliers and protected by Malaysia and international copyright laws. The compilation of all content on this site is the exclusive property of MISTER® Coffee and protected by Malaysia and international copyright laws. All software used on this site is the property of MISTER® Coffee or its software suppliers and protected by Malaysia and international copyright laws.

License and Site Access

MISTER® Coffee grants you a limited license to access and make personal use of this Site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of MISTER® Coffee. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, spiders or similar data gathering and extraction tools.

You are granted a limited, revocable, and nonexclusive right to create hyperlinks to web pages of MISTER® Coffee so long as the link does not portray MISTER® Coffee, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive or harmful manner. You may not use any MISTER® Coffee logo or other proprietary graphic or trademark as part of the link without express written permission.

Applicable Law

By visiting mistercoffee.com.my, you agree that the laws of Malaysia, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and MISTER® Coffee or its affiliates.

Membership / Account

Membership or Account is free and you are solely responsible for any and all use of your accounts. If you suspect any unauthorized use or access to your account, you are responsible to notify us by emailing to sales@mistercoffee.com.my.

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